Frequently Asked Questions

Cleanse and dry the skin around your eyes before applying. Remove the patches from their packaging and place them gently under each eye, following the natural contour of the area. Leave on for 15 - 20 minutes to allow the ingredients to absorb fully. Remove and gently pat any remaining product into the skin no rinsing needed. Use as needed or incorporate into your morning or evening routine for best results.

Apply a small amount of cream to clean, dry skin using your ring finger, the lightest finger,  to minimize tugging on the delicate eye area. Gently tap (do not rub) the cream along the orbital bone, working from the inner to the outer corner. Use morning and/or evening as part of your regular skincare routine. A little goes a long way; using too much product at once may reduce effectiveness.

Start with freshly cleansed, dry skin, no active serums or oils in the area beforehand, as these can interfere with microneedle absorption. Apply the patch directly to the target area (forehead or under-eye), pressing gently and evenly so all needles make contact with the skin. Leave in place for at least 2 hours or overnight for maximum benefit. Remove slowly and allow the skin to rest. Use 1 - 3 times per week, or as directed on the packaging. Avoid using immediately after retinoids or exfoliants.

Yes. The Under Eye Patches and Eye Bag Reducer Cream are suitable for both morning and evening use. Microneedle Patches are best used in the evening or overnight when skin is in its natural repair cycle. If using multiple Eyederm products, apply thinner, more watery formulas first, then move to richer textures.

Both products target the under-eye area, but they work differently and address different concerns.

Under Eye Patches: sit on top of the skin and deliver hydrating and soothing ingredients to the surface. They are ideal for an immediate refresh, reducing the look of puffiness, tiredness, and dark circles. Great for daily use or before a special occasion.

Microneedle Under Eye Patches: use hundreds of dissolving hyaluronic acid microneedles to deliver active ingredients directly below the skin surface. They address deeper concerns such as fine lines, wrinkles, dehydration, and uneven skin texture. These are best used a few times per week as a treatment step in your routine.

Both products complement each other and can be used together. The Under Eye Patches are excellent for an immediate, on-the-go treatment, ideal for mornings when you need a quick refresh. The Eye Bag Reducer Cream provides consistent, daily targeted treatment as part of your morning and evening skincare routine. Many customers use the patches a few times per week and the cream daily for comprehensive under-eye care.

Many Eyederm products contain soothing and hydrating ingredients such as Hyaluronic Acid, Oat Extract, Calendula Extract, Panthenol, Allantoin, and Niacinamide. If you have known allergies or highly reactive skin, consult your healthcare provider before use.

Yes. All Eyederm products are cruelty-free and vegan. We do not test our products on animals, and our formulas do not contain animal-derived ingredients.

Eyederm products are developed and distributed from Prairieville, Louisiana and shipped directly to customers throughout the United States.

No. Eyederm Cosmetics does not provide medical consultations, diagnoses, or treatment. Our products are intended for cosmetic and personal use only. For medical concerns involving your eyes or skin, please consult a qualified healthcare professional.

Eyederm currently offers four products designed to support the appearance and health of the eye area:

• Under Eye Patches
• Eye Bag Reducer Cream
• Microneedle Forehead Patches
• Microneedle Under Eye Patches

Eyederm Under Eye Patches help reduce the appearance of puffiness, tired-looking eyes, and dark circles. The patches provide hydration and soothing support while helping the under-eye area appear refreshed and revitalized.

The Eye Bag Reducer Cream is designed to visibly reduce puffiness and the appearance of under-eye bags. The formula focuses on gentle yet effective ingredients without harsh chemicals, synthetic fillers, or unnecessary additives.

The Microneedle Forehead Patches use hundreds of dissolving hyaluronic acid-infused microneedles to deliver hydration and targeted ingredients directly into the skin. They are designed to improve the appearance of forehead lines, wrinkles, and skin texture.

The Microneedle Under Eye Patches use dissolving hyaluronic acid microneedles to target fine lines, wrinkles, dehydration, and uneven texture around the eyes. They provide a non-invasive approach to eye-area rejuvenation.

Some users notice improvements in hydration and skin appearance after their first use. Concerns such as puffiness, fine lines, wrinkles, and skin texture typically improve with consistent use over time. Individual results vary.

Eyederm products are available online through our website and Amazon storefront.

Website: https://eyedermcosmetics.com/

Amazon Storefront: https://www.amazon.com/-/pt/stores/EyedermCosmetics/

No. Eyederm products are currently available online only.

At this time, Eyederm ships only within the United States.

Orders under $50 are charged a flat-rate shipping fee of $5.00. Orders of $50 or more qualify for free standard shipping.

Orders are processed within one business day (Monday - Friday, excluding holidays). After processing, most orders arrive within 3 - 4 business days.

Yes. Tracking details are sent via email once your order has shipped.

Please contact our team immediately if you need to update your shipping address. While we will do our best to help, we cannot guarantee changes after an order has shipped.

Please contact us within 7 days of the estimated delivery date. Our team will assist you in working with the carrier to investigate and resolve the issue.

By using our website and purchasing products, you confirm that you are at least 18 years old or have the consent of a parent or guardian.

No. Eyederm products are intended for cosmetic and personal use only and should not be considered medical advice, diagnosis, or treatment.

Yes. Eyederm reserves the right to refuse or cancel orders at its discretion.